For fire department, arson, C&O, SIU & subrogation investigators

Defensible fire reports for insurance claims and subrogation

A fire loss lives or dies on the cause-and-origin report. Car56 helps your investigators document the scene and produce a consistent, NFPA 921 report that holds up in a claim file, an SIU review, or a subrogation suit.

Start your free trial $10 per investigator each month, after 3 months free.

Why fire and insurance investigators use Car56

Built to defend

Clear methodology, attributed statements, and a firm line between observation and determination. The things a defense attorney or a coverage dispute tests first.

Subrogation-ready

A structured cause-and-origin report that documents the evidence your subrogation team needs to pursue a responsible manufacturer or contractor.

Consistent across the unit or firm

Every investigator, staff or retained, produces the same NFPA 921 structure. No more report quality that swings from person to person.

Captured at the scene

Photos, occupant and witness statements, weather, and GPS from any phone, so the file is complete before your investigator leaves the loss.

Faster claim turnaround

A guided form and drafted narrative mean the report reaches the desk examiner in hours, not the following week.

Exports to the claim file

Download the finished report as PDF, Word, or text and drop it straight into your claims system.

The investigator still determines cause and origin. Car56 documents observations and states the determinations your investigator provides. On a suspected-arson or fraud file, the incendiary classification is theirs to make, not the software's.

What the desk examiner gets

A claim file moves when the report answers the examiner's questions on the first read. Car56 structures every report the same way: scene description, area-of-origin documentation, evidence log, witness statements, and the investigator's determination in its own labeled section. The examiner finds the origin opinion in the same place in every file. Coverage counsel finds the methodology section intact.

SIU referrals turn on the observation record. Car56 organizes observed facts and investigator determinations into separate sections. Burn patterns, pour-pattern photographs, and utility findings sit in the observation record with timestamps and photo references. The incendiary classification, when the investigator makes one, appears under their name in the determination section. An SIU reviewer can cite the observations behind a referral and see exactly who made each determination.

Subrogation evidence and retained firms

Subrogation recovery starts with the evidence chain. Car56 documents each item as it is collected: description, location within the scene, photographs, and custody. Spoliation notices get their own entry, with the date sent, the parties noticed, and the artifacts held for joint examination. When the defendant's expert arrives eighteen months later, the file shows what was preserved and when.

Retained C&O firms run investigators across multiple carriers. Car56 gives every investigator the same report structure. Section order, terminology, and photo formatting stay uniform across the firm. The work product a carrier receives reads the same from a twenty-year principal and a first-year hire. Peer review moves faster when every draft follows the same outline.